Introducing Cenitex DataCare
Support your databases with DataCare
DataCare provides enterprise-grade database administration and support for your Microsoft SQL and Oracle databases. It offers three levels of support: Basic, Advanced, and Advanced24, each with varying degrees of service. DataCare ensures ongoing maintenance, care, and improvement of databases by providing essential services such as patching, security audits, and performance tuning.
Streamline your database support
It provides a cost-effective database support service that helps you achieve your business outcomes especially for organisations with limited in-house expertise.
By handling essential tasks like software patching, system monitoring, and risk mitigation, DataCare enhances system reliability and business continuity, enabling application administrators to focus on their core objectives while ensuring their data assets are well-managed.
Why choose DataCare?
DataCare offers a cost-effective solution that adapts to industry standards, meeting varied business outcomes and minimising operational risks associated with database management.
It allows you to focus on your core functions while trusting your database management to experienced Victorian government professionals.
The flexibility of DataCare allows you to select support levels that fit your specific needs, ensuring scalable assistance as your database infrastructure grows or evolves.
What are the benefits?
Enhanced System Reliability: Regular maintenance and updates ensure that databases are always running smoothly and securely.
Improved System Performance: Enhance database reliability and uptime with proactive system maintenance and best practices.
Cost Savings: By entrusting us with database management, you can reduce the need for in-house expertise and resources.
Expert Support: Access to a team of experienced database administrators who can handle complex issues and provide tailored solutions.
Security and Compliance: Our team understand government security standards, ensuring that data is protected and compliant with regulations.
Business Continuity: Comprehensive skills in backup, restoration, and disaster recovery help maintain operational stability and quick recovery from disruptions.
Customer-focused: Retain full control as the application owner while using DataCare’s expertise to support areas where in-house capabilities may be limited.
No Assumptions: New databases are only added to support upon explicit request, providing clear, transparent service boundaries.
What’s included?
Basic
Provides essential database administration, including routine maintenance and monitoring.
Advanced
Includes all Basic services plus enhanced support features like performance tuning and advanced security management.
Advanced24
Offers comprehensive 24/7 support, including all Advanced services along with continuous monitoring and rapid response for critical issues.
Talk to our team
If you want to learn more about how Cenitex can support your data platform needs book a meeting with an expert.