WHAT WE DO
Service Management
Cenitex Service Management includes an IT Service Centre, end-to-end incident resolution, system maintenance and comprehensive technical guidance for Victorian public sector organisations. Our Service Centre is the portal where government employees can seek help with IT issues and requests – with self service, live chat and phone contact options. With a focus on prompt response and quick resolution, our goal is to keep government employees connected and productive.

Service Management and First Level Support
Cenitex delivers fast, reliable IT support through a central service centre, quickly resolving issues to keep government services running.

Workplace Tech Bar
Our Tech Bar offers walk‑up, in‑person IT support from experts, resolving issues conveniently at your office location.

ServiceNow Design and Support
Our solution delivers expert design and ongoing support to tailor ServiceNow solutions for government needs.