CenITex Annual Report 2014-15

15 October 2015
The Hon. Robin Scott MLA
Minister for Finance
Department of Treasury and Finance
1 Macarthur Street
Melbourne Vic 3002
Dear Minister
CENITEX ANNUAL REPORT
I am pleased to submit the 2014-15 Annual Report of CenITex, including the Financial Statements for the year ended 30 June 2015, for presentation to Parliament, pursuant to Part 7 of the Financial Management Act 1994.
Yours sincerely
Randall Straw
Chairman
Our vision
A connected and ICT-enabled public sector.
Our goal
Deliver customer focussed ICT services that support a modern, agile and productive public service.
How we work
Committed to placing the customer at the centre of everything we do, and this underpins our behaviour and decision making.
Our strategic objectives
- Improve customer service, performance and efficiency.
- Work collaboratively, embracing innovation to rapidly transform our services.
- Ensure financial sustainability.
- Build capability and high performance in our people.
Contents
-
AR 2014-15: 1. From the Chairman
- AR 2014-15: 2. From the Chief Executive
- AR 2014-15: 3. CenITex Overview
- AR 2014-15: 4. Governance and Organisational Structure
4.1 Our governance
4.2 Relationship to the Minister
4.3 Board of Directors
4.3.1 CenITex governance – committees
4.4 Organisational structure
4.5 Executive Leadership Team key roles and responsibilities- AR 2014-15: 5. Our Customers
5.1 Customer Committee
5.2 Machinery-of-Government changes
5.3 Engaging new customers
5.4 Customer service improvements
5.5 New customer projects
5.6 Customer service catalogue- AR 2014-15: 6. Our Performance
6.1 Service Operations
6.1.1 Infrastructure Services
6.1.2 Workplace and Business Applications Services
6.1.3 Service Transition and Improvement Services
6.2 Customer Engagement
6.3 Highlights and Achievements
6.4 Strategy Coordination
6.5 Human Resources
6.6 Finance Services
6.7 Procurement Services- AR 2014-15: 7. Our People
7.1 Our workforce
7.2 Employment and conduct principles
7.3 Occupational Health and Safety- AR 2014-15: 8. Outlook
8.1 Background
8.2 The future
8.3 Challenges and priorities
8.4 Our focus- AR 2014-15: 9. Financial Report
- AR 2014-15: 10. Other Disclosures
10.1 Disclosures
10.1.1 Implementation of the Victorian Industry Participation Policy
10.1.2 Consultancies
10.1.3 Disclosure of major contracts
10.1.4 Freedom of Information Act 1982
10.1.5 Building and maintenance compliance
10.1.6 National Competition Policy
10.1.7 Compliance with Whistleblowers Protection Act 2001
10.1.8 Office-based environmental impacts
10.1.9 Additional information
10.2 Disclosure index
10.3 Our websites
10.4 Glossary of terms - AR 2014-15: 2. From the Chief Executive