CenITex Annual Report 2014-15

image of cover of CenITex Annual Report 2014-15

15 October 2015　

The Hon. Robin Scott MLA　

Minister for Finance 　

Department of Treasury and Finance　

1 Macarthur Street　

Melbourne Vic 3002

Dear Minister　

CENITEX ANNUAL REPORT　

I am pleased to submit the 2014-15 Annual Report of CenITex, including the Financial Statements for the year ended 30 June 2015, for presentation to Parliament, pursuant to Part 7 of the Financial Management Act 1994.　

Yours sincerely　

image of signature of Randall Straw

Randall Straw 　

Chairman 　

Our vision　

A connected and ICT-enabled public sector. 　

Our goal 　

Deliver customer focussed ICT services that support a modern, agile and productive public service. 　

How we work　

Committed to placing the customer at the centre of everything we do, and this underpins our behaviour and decision making. 　

Our strategic objectives　

  • Improve customer service, performance and efficiency.　
  • Work collaboratively, embracing innovation to rapidly transform our services.　
  • Ensure financial sustainability.　
  • Build capability and high performance in our people.

Contents

  1. AR 2014-15: 1. From the Chairman
  2. AR 2014-15: 2. From the Chief Executive
  3. AR 2014-15: 3. CenITex Overview
  4. AR 2014-15: 4. Governance and Organisational Structure

    4.1 Our governance
    4.2 Relationship to the Minister
    4.3 Board of Directors
    4.3.1 CenITex governance – committees
    4.4 Organisational structure
    4.5 Executive Leadership Team key roles and responsibilities

  5. AR 2014-15: 5. Our Customers

    5.1 Customer Committee
    5.2 Machinery-of-Government changes
    5.3 Engaging new customers
    5.4 Customer service improvements
    5.5 New customer projects
    5.6 Customer service catalogue

  6. AR 2014-15: 6. Our Performance

    6.1 Service Operations
    6.1.1 Infrastructure Services
    6.1.2 Workplace and Business Applications Services
    6.1.3 Service Transition and Improvement Services
    6.2 Customer Engagement
    6.3 Highlights and Achievements
    6.4 Strategy Coordination
    6.5 Human Resources
    6.6 Finance Services
    6.7 Procurement Services

  7. AR 2014-15: 7. Our People

    7.1 Our workforce
    7.2 Employment and conduct principles
    7.3 Occupational Health and Safety

  8. AR 2014-15: 8. Outlook

    8.1 Background
    8.2 The future
    8.3 Challenges and priorities
    8.4 Our focus

  9. AR 2014-15: 9. Financial Report

    Auditor-General’s Report

  10. AR 2014-15: 10. Other Disclosures

    10.1 Disclosures
    10.1.1 Implementation of the Victorian Industry Participation Policy
    10.1.2 Consultancies
    10.1.3 Disclosure of major contracts
    10.1.4 Freedom of Information Act 1982
    10.1.5 Building and maintenance compliance
    10.1.6 National Competition Policy
    10.1.7 Compliance with Whistleblowers Protection Act 2001
    10.1.8 Office-based environmental impacts
    10.1.9 Additional information
    10.2 Disclosure index
    10.3 Our websites
    10.4 Glossary of terms

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