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network and Security

Mobile Connect

This service gives you 24×7 secure, effective access to business systems hosted within the internal corporate network or networks connecting via the Network Gateway Exchange (N-GEX platform) for Apple and Android smart devices.

What’s Included

  • Up-to-date access to details of business systems and tools
  • End-to-end security protects the mobile application by creating a Virtual Private Network (VPN) 
  • Convenient access connects from any location with access to the Internet
  • Designed and tested to work with AirWatch, a market leader in Mobile Device Management


Required

  • Identity 
  • Mobile Device Management for Device Certificate Management (customer capability)

Service Offer

  • Annual subscription per account.

Note: Customers must establish their own VPN tunnel and have target applications on-boarded before users can access them through the subscription.                                                     

Add-On

  • None

Managed Service Request

A one-off request to establish or modify a service.

  • Establishment of VPN tunnel                                   
  • Adding a User account                                           
  • Removing a User account                                       
  • Adding an Application to the gateway 


Key Metrics and Servicing

  • Service availability 24/7/365
  • Request fulfilment, business days 8am to 6pm
  • Service performance 99.8%