WORkplace Computing
Go Desktop
Tailored for the Victorian Government, GO Desktop provides a standardised managed desktop offering for customers.
Fully managed and maintained by Cenitex, the GO Desktop offering provides customers with access to all of the applications, tools and capabilities required. GO Desktop also includes second level support, onsite support (where required) and third level support, ensure the environment remains current, secure and customer incidents/requests are actioned.
GO Desktop is also complemented by mandatory service such as Service Management, Network, and Identity, when consumed within the Government Shared Platform.
What’s included
- Desktop Device Management
- Security Services
- Second Level Support
Required
- Collab365
- Cyber Security
- GO Office 365
- Government Shared Identity
- Network Connectivity
- Service Management and First Level Support
- Virtual Workplace
Prerequisite
- None
Add-On
- Application Packaging
- Executive IT Support
- GO Connect
- Local Administration Access
- Printing Support
- Productivity Application Upgrade
- Storage
- Storage Backup and Restore
- VIP Support
Service Offer
- GO Desktop Offering (Device)
Service Request
- None
Service Level
- Accessible 24/7/365
- Request fulfilment business hours
- Available 99.8%