WORkplace Computing
Go Desktop DFFH/DoH
The GO Desktop DFFH/DoH provides a standard desktop platform and non-Microsoft software licensing.
The Desktop includes Integration Support, provided via a single point of contact for department and agency staff to get timely help with their workplace technology needs.
The service is complemented with Security Services providing a variety of information technology security services, ranging from policy development to intrusion detection support, to maintain and improve the overall security program.
What’s Included
- Desktop Device Management
- Security Services
- Second Level Support
Required
- Cyber Security
- Government Shared Identity
- Network Connectivity
- Service Management and First Level Support
- Virtual Workplace
Prerequisite
- None
Add-On
- Application Packaging
- Executive IT Support
- GO Connect
- Local Administration Access
- Printing Support
- Productivity Application Upgrade
- Storage
- Storage Backup and Restore
- VIP Support
Service Offer
- GO Desktop DFFH/DoH Offering (Device)
Service Request
- None
Service Level
- Accessible 24/7/365
- Request fulfilment business hours
- Available 99.8%